We aim to keep support simple.
Email support
Write to support@silkigrow.com and include your order number when the question relates to a purchase. For a damaged or incorrect item, attach clear photographs so we can review it faster.
What to include
Your full name, order number, email used at checkout, a short description of the issue, and any relevant delivery or product photographs. Never send a full card number, password or other unnecessary sensitive information.
Returns
Do not post a return before receiving approval and destination instructions from support. Return destinations can vary by order and region.
Ready when you are.
For order or product help, email the SilkiGrow support team directly.
Email support@silkigrow.com