Your shipping confirmation contains the live tracking link for your parcel.
How to track
Open the shipping confirmation sent to the email used at checkout. Select the tracking link to see carrier scans and the latest estimated delivery date.
If you cannot find the message, check spam or promotions folders and search for “SilkiGrow” or your order number.
Tracking not updating?
The first scan can take several business days, particularly during peak periods or after a parcel enters customs. If there is no movement beyond the estimated delivery window, email support@silkigrow.com with your order number and delivery country.
Delivered but not received?
Check the delivery address, safe locations, reception or neighbours, then contact the carrier using the tracking number. If the parcel is still missing, write to support@silkigrow.com and we will review the available delivery information.